Communications & Technology Coordinator

Communications & Technology Coordinator Job Description
Part-Time Non-Exempt Hourly Position
Supervisor(s): President, President-Elect, Personnel Committee of the JLB


The Communications & Technology Coordinator is responsible for overseeing and administering the communications and associated tools necessary for the operations of the Junior League of Birmingham (JLB). The Coordinator will work closely with the JLB President, President-Elect and the Communications Vice President as well as other League leadership and staff members to provide high quality information technology, database and communications support and service in support of JLB’s mission. The Coordinator will develop expertise in JLB’s member interface platform and manage the administration portion of that software, including an anticipated migration to an updated version of the platform during the 2023-2024 fiscal year. Strong organizational skills are needed to manage multiple timelines and complete tasks quickly. In addition to these responsibilities, other responsibilities may be assigned by the JLB as required at its discretion. This person should have a strong understanding of the League and Association of Junior Leagues International (AJLI) operations, as well as membership policies. The Coordinator reports directly to the JLB President and President-Elect and is accountable to the Communications Vice President, a member volunteer position elected annually by the membership, as well as to the JLB Personnel Committee and Executive Board. This position is a part-time, non-exempt hourly position.


Communications/Technological Support:

  • Manage the JLB’s member interface platform.
    • Serve as primary JLB liaison with AJLI member interface development and implementation personnel.
    • Oversee transition to new member interface platform when timeline is established.
    • Oversee technical aspects of member interface platform, including preparation for member sign-ups, creation of forms, surveys, sending emails and text messages, utilizing external tools as needed.
  • Serve as the JLB liaison for all information technology and communications vendors.
  • Maintain JLB internal and external websites, web domains, and social media accounts, providing analytics as needed.
  • Assist with volunteer-led creation of JLB print and digital collateral, regular posting to social media platforms, providing logos, photos and graphics as needed.
  • Work with the Community and Donor Relationship Manager and JLB volunteers to ensure donors receive contract benefits in JLB communications.
  • Support technical needs of JLB fundraising events and initiatives.
  • Oversee organization and archiving of JLB photos, graphics, documents and other collateral.
  • Oversee all JLB AV/Tech equipment throughout JLB building and train members on use.
  • Assist with updating information across systems and knowledge transfer, as Board and leadership changes annually.
  • Recommend information technology strategies, policies, and procedures by evaluating outcomes, identifying problems, evaluating trends, and anticipating requirements.


Membership Support:

  • Manage member directory creation, printing and distribution.
  • Assist with creation of JLB Annual Report.
  • Attend one monthly Communications Council meeting (typically held on a set weekday evening). Serve on call for evening and weekday General Membership Meetings to assist with issues as needed.
  • Work with the JLB Member Services & Administrative Coordinator to maintain accurate Master Calendar, assist with scheduling Zoom meetings for members.
  • Provide technical and additional support to JLB members as needed.

Additional Support Requirements:

  • Attend weekly staff meetings.
  • Submit monthly report to Executive Board outlining accomplishments and progress.
  • Assist with ensuring the cleanliness and orderliness of the building, opening and closing the building daily, supporting Gift Shop sales, answering the phone, etc. in collaboration with other staff and volunteers as needed.
  • Other duties as assigned.


Core Values
The Junior League of Birmingham believes the following core values should guide all who are affiliated with our organization, including staff. As such, adherence to the values will be included in all staff reviews.

  1. We are Mission-Driven. This statement means we are:
    • Committed to promoting voluntarism in our community;
    • Focused on the development of women, both those who are members of the organization and others in our community;
    • Passionate about improving the Birmingham community through the effective action and leadership of trained volunteers.
  2. We respect all people, whether a member of the organization, a member of the staff, or a member of our community at large.
  3. We maintain integrity in all that we do and say.
  4. We work in a collaborative spirit. This statement means we are:
    • Solution-Focused, regardless of whether the solution lies within the four corners of our job description or not;
    • Willing to make sure issues are completely and appropriately resolved, following up when appropriate;
    • Striving to improve the Birmingham community as a whole, seeking and providing assistance to and support from other agencies and individuals in the community for the betterment of all.
  5. We strive to provide quality service both to our membership and the Birmingham community.



Education: Bachelor’s or Associate’s degree or commensurate education and experience.
Certification: None required

Experience: Experience in information technology, database, traditional and digital communications as well as customer/member support.


Knowledge, Skills and Abilities

  • Excellent oral and written communication skills.
  • Strong skills in website management, social media management and analytics, basic graphic design, and file management.
  • Knowledge of Excel, WordPress, MailChimp, Canva, and member management systems.
  • Ability to run the various technology and sound systems in the JLB.
  • Detail-oriented, responsible, team worker.
  • Multi-task oriented, with a calm approach under stress.
  • Ability to balance multiple priorities and projects at once.
  • An entrepreneurial spirit, innovative and prompt in addressing challenges.
  • Ability to build and maintain trust.
  • Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment.
  • Ability to work well with different types of personalities with excellent customer service.
  • Excellent organizational skills.
  • Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
  • Creative thinking and understanding of how to work with a Board of Directors, staff, volunteers, and stakeholders.
  • Flexibility to attend some evening and weekend JLB events, meetings, and training.

Working Conditions and Environment

The working conditions and environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is primarily in internal offices.
  • Local meetings/training as appropriate, daytime, and evening.
  • This position requires sitting at a desk and computer for extended periods.
  • Must be able to speak and hear well enough to communicate effectively and must be able to see short distances clearly, such as a computer screen.
  • Must be able to lift up to 25 lbs.
  • Requires the capability to handle periods of high stress and multi-task with a pleasant demeanor.



The Coordinator will be expected to work 20 hours per week in office at JLB Headquarters on a scheduled to be determined. Some work from home flexibility may be possible after 90 days of employment.


To apply, please submit resume, cover letter and references by email to